Ansoff Matrix & Development Scope

The Ansoff Matrix & Development Efforts

The Ansoff Matrix is a strategic tool that helps businesses identify growth opportunities by considering the relationship between products and markets. In the context of product development, the matrix can guide decision-making by categorizing strategies based on whether the focus is on existing or new products and existing or new markets. Here's how the Ansoff Matrix can be applied to the product development process:

The four strategies

Market Penetration (Existing Products, Existing Markets)

Objective: Increase market share with existing products in existing markets.

Product Development Implication: Continuously improve and enhance existing products to maintain competitiveness. This may involve updates, upgrades, or the introduction of new features to meet evolving customer needs.

Product Development (New Products, Existing Markets)

Objective: Introduce new products to existing markets.

Product Development Implication: Innovate and diversify the product offering within the current market segment. This could involve developing complementary products, line extensions, or entirely new products that cater to the needs and preferences of the existing customer base.

Market Development (Existing Products, New Markets)

Objective: Expand into new markets with existing products.

Product Development Implication: Adapt existing products to meet the requirements of new markets. This may involve localization efforts, adjustments to account for cultural differences, or modifications to align with specific market demands.

Diversification (New Products, New Markets)

Objective: Introduce new products to new markets, representing a high-risk/high-reward strategy.

Product Development Implication: Engage in radical innovation to create entirely new products for previously untapped markets. This might involve entering a completely different industry or developing products that serve entirely new customer needs.

Video: focusing development efforts

The following video explains how the Ansoff Matrix can be applied to focus development efforts:

From principal direction to workpackages

Choosing a quadrant in the Ansoff Matrix sets the principal direction and high-level scope of a development effort — for example, deciding to pursue Product Development rather than Diversification tells the team roughly how much market risk and how much technical risk they are taking on. But that strategic choice is only the starting point. Turning it into an executable plan means progressively narrowing that scope into concrete workpackages, drawing on several complementary analyses along the way.

S-curve analysis of the key technology components identified in the use case diagram is one useful starting point [1]. Benchmarking current technical performance against the maximum performance the underlying technology is capable of, and against what users actually expect or can absorb, reveals where headroom remains and where a component is already near its natural limit. A component far below the performance users expect generates workpackages focused on core technical development; a component already near what users can absorb points instead toward workpackages on cost reduction, reliability, or adjacent features, since further raw performance gains would go largely unused.

Insights about expected diffusion dynamics translate directly into market development workpackages [2]. An offering expected to appeal first to innovators and early adopters implies workpackages centered on reference customers, early-adopter channels, and rapid feedback loops; one expected to require crossing into the early or late majority implies workpackages on category education, complementary infrastructure, or risk-reduction guarantees that make adoption easier for more risk-averse buyers.

The risk level already identified for the chosen quadrant informs the magnitude of prototyping and testing work needed. Higher combined market and technical risk warrants more, and earlier, prototyping and testing workpackages — including cheaper, lower-fidelity probes aimed at resolving the most uncertain assumptions first — before committing to the larger workpackages that build out the full offering.

Finally, technology integration work is often needed to create fit between what the market development track is learning and what the product development track is building [3]. As benchmarking, diffusion insight, and prototyping results accumulate, dedicated integration workpackages — reconciling technical choices with market requirements, and vice versa — help keep the two tracks converging on a single, coherent offering rather than drifting apart.

[1] Foster, R.N. (1986). Innovation: The Attacker's Advantage. New York: Summit Books.

[2] Rogers, E.M. (2003). Diffusion of Innovations (5th ed.). New York: Free Press.

[3] Iansiti, M. (1998). Technology Integration: Making Critical Choices in a Dynamic World. Boston: Harvard Business School Press.